Privacy Policy

Last Updated: December 22, 2024

KB Software LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kbsoftware.org and use our products and services.

1. Information We Collect

Information You Provide

• Contact Information: Name and email address when you use our contact form
• Payment Information: When you purchase our products, payment is processed securely through Stripe. We do not store your credit card details on our servers.
• Account Information: Email address and license keys associated with product purchases
• Communications: Any information you provide when contacting our support team

Information Collected Automatically

• Device Information: Hardware ID (for license validation purposes only)
• Usage Data: Basic analytics about how you interact with our websites
• Log Data: IP address, browser type, and access times for security purposes

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your product purchases
• Provide customer support and respond to inquiries
• Send transactional emails (purchase confirmations, license keys, product updates)
• Validate software licenses and prevent unauthorized use
• Improve our products and services
• Protect against fraudulent or unauthorized activity

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: We use trusted third-party services including:
  • Stripe (payment processing)
  • Resend (transactional emails)
  • Cloudflare (website hosting and security)
  • Supabase (database services)
• Legal Requirements: If required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmission
• Secure password hashing
• Regular security audits
• Limited access to personal data on a need-to-know basis

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and support
• Comply with legal obligations
• Resolve disputes and enforce agreements

License and purchase records are retained indefinitely to support lifetime license validation.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at [email protected]

7. Cookies

Our website uses minimal cookies necessary for functionality. We do not use tracking cookies for advertising purposes. Third-party services (such as Stripe) may set their own cookies during payment processing.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in the United States where our servers are located. By using our services, you consent to this transfer.

10. California Privacy Rights

California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to request deletion. We do not sell personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

KB Software LLC
Boca Raton, FL
Email: [email protected]
Website: kbsoftware.org